Unlimit Mobile – Privacy Policy
Unlimit Mobile, which is powered by ZGPL your privacy is important to us. This Privacy Policy outlines how Zetexa Global Private Limited and its subsidiaries Zetexa Global Corporation USA and Zetexa Inc., Canada (collectively, “Unlimit,” “we,” “us,” or “our”) collect, use, store, and protect your personal information when you access our services through our website or mobile applications.
By using our services, you agree to the terms outlined in this Privacy Policy.
We collect information to provide better services to our users. This includes:
- Personal Information: Full Name, Email Address, Mobile Number, Billing Address, Payment Information (handled securely via Stripe)
- Device Information: Device model and OS, IP Address, Language preferences, eSIM compatibility status
- Usage Data: Pages visited on our website or app, Time and duration of visits, Referring URLs and clickstream data
- Location Data (with your consent): Country or region from which you access our services
- Process eSIM and virtual number purchases
- Provide customer support and resolve issues
- Send confirmations, updates, and service-related messages
- Improve our website, app, and user experience
- Prevent fraud and unauthorized access
- Offer promotional content, only if you opt-in
- Payment Processors: To securely handle payments (e.g., Stripe)
- Telecom Partners: To activate and manage your eSIM or virtual number
- Authorized Vendors: For analytics, customer support, or marketing (under strict confidentiality agreements)
- Legal Authorities: When required by law or legal process
We use cookies and similar technologies to:
- Remember your preferences
- Analyze traffic and site performance
- Improve security
You can control or disable cookies in your browser settings. However, doing so may impact your user experience.
We take your privacy seriously and implement:
- SSL encryption for all data transmissions
- Secure storage of sensitive information
- Access controls to restrict who can view or edit your data
Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.
Depending on your location, you may have the following rights:
- Access your personal data
- Correct or update your information
- Delete your data (subject to business or legal obligations)
- Object to certain uses of your data
- Withdraw consent at any time (e.g., for marketing)
To exercise any of these rights, email us at support@unlimitmobile.com
We retain your data for as long as:
- Your account remains active
- Required to fulfill legal, tax, or regulatory obligations
- Necessary for legitimate business purposes
You may request account deletion, and we will remove all non-essential data upon verification.
When you delete your account, we will delete your personal data within 30 days, except for information we're required to retain by law.
You can contact us at support@unlimitmobile.com to get your personal data deleted.
As a global service provider, your data may be stored or processed in jurisdictions such as India, the United States, or Canada. We ensure adequate protection through secure data handling practices and compliance with applicable laws like GDPR and CCPA.
Our website and app may contain links to external sites. We are not responsible for their content, privacy policies, or data practices. We recommend reviewing their policies before engaging with them.
Our services are not intended for children under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates your acceptance of the updated terms.
If you have questions or concerns about this Privacy Policy or your data, please reach out at support@unlimitmobile.com